General

1. All White Mountain Adventure Guides’ courses are run by a fully JSMTC qualified, experienced and insured Mountain Guide or Leader working to the remit and framework of National Governing Body Awards. All clients understand that the guide will be a Summer Mountain Leader qualified through JSMTC in the British military and that this is a qualification equal to the Civilian Summer Mountain Leader conducted by Mountain Training UK.

2. Whilst we ensure a high professional standard of instruction, care and safety, all our clients must be aware that participation in mountaineering (encompassing all activities including, but not limited to: hillwalking, mountaineering, scrambling and rock-climbing) even when undertaken with instructors and leaders are adventure pursuits, involving an inherent acceptance of risk and of responsibility for the consequences of one’s own actions

3. When engaging the services of White Mountain Adventure Guides, you are hiring an instructor/leader for their expertise and not for the guaranteed successful outcome with respect to a specific objective, route or summit

4. Our advertised courses and expeditions are open to anyone of appropriate and relevant experience. Clients under the age of 18 years must be accompanied by a parent or legal guardian

5. Your instructor/leader reserves the right to exclude any member from a participation on planned activities if he or she might endanger the success or safety of the rest of the party through lack of fitness, ill-health or dangerous technique, or believed to be under the influence of drugs or alcohol. No refunds can be made of fees paid to members so excluded

6. Any members of our courses or expeditions who act in contravention of the decisions or advice of their instructor/leader, or else undertake independent activities during the course or expedition period forfeit all professional protection and duty of care

7. The information on the website is for guidance only. Every effort is made to ensure it is correct, but responsibility cannot be held for any inaccuracies or subsequent alterations of itineraries which are beyond our control either before or during any scheduled trip

8. All terms and conditions between clients and White Mountain Adventure Guides are to be governed by and held under the exclusive jurisdiction of Scottish Law and heard in a Scottish Court

Bookings

In making a booking I the client confirm that:

1. I am physically fit for the course I have chosen

2. I accept that participation in adventurous activities entails a risk of injury. White Mountain Adventure Guides staff are trained and appropriately qualified to run activities and will at all times proceed in a manner to limit the risk of injury

3. I have had brought to my attention the Terms and Conditions relating to this booking, in particular, those concerning cancellation

4. I understand that bookings are accepted on the understanding that White Mountain Adventure Guides regulations are observed

5. I accept that White Mountain Adventure Guides is not under any liability in respect of loss or damage to personal property whilst attending the course

Course Fees

1. Bookings are only confirmed upon receipt of a minimum stated deposit or the full course fee

2. Any payment via installments must be agreed between White Mountain Adventure Guides and the client at time of booking

3. If a deposit/installments have been paid, the final balance must be cleared no later than 2 weeks prior to the course commencement date (3 weeks for multi-day courses). In the event that the final balance is not paid by this date, White Mountain Adventure Guides reserves the right to treat the booking as cancelled by the client.

Cancellations

By the client

1. Deposits are non-refundable

2. Cancellation more than 4 weeks prior to course commencement: client receives full refund, less deposit

3. Cancellation between 2-4 weeks prior to course commencement: client liable for 75% of course fees

4. Cancellation less than 2 weeks before course commencement: client liable for 100% of course fees

5. Cancellation insurance cover is highly recommended to all clients

By White Mountain Adventure Guides

1. Whilst every attempt is made to ensure that courses run, the company will notify the client of cancellation as soon as practicable where it believes that cancellation is necessary due to dangerous and/or unsuitable conditions

2. In the event of cancellation by White Mountain Adventure Guides for reasons listed in the previous term, clients will be offered the choice of the following options:

   • Full refund of the guiding or instructional fee paid; or

   • Another booking on a different date; or

   • An alternative route or activity on the day

3. If cancellation of the event is during the activity for reasons of safety, no refund will be issued

Please note that we are unable to refund any associated costs, such as accommodation or transport costs